Anonymous
map-marker Lincoln, Nebraska

Help need to contact now

I have been trying to update my phone number because the one on my profile is not in use and in order to withdrawal my winnings it's asking to verify a code that is sent to a number I don't have. May you please update my number on your end or help me find another way to withdrawal. Or if you have a number I can call to get this fixed please
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Ramon C Cuc

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Verified Reviewer

Login

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It's not letting me log in said error code idk if you guys blocked my account need help asap I enjoy the casino, but I never had this happen to me. I need to get this resolved fast cause I wanna play.
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james h Biv

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Verified Reviewer

Holding my money

I won 9500 recently and tried cashing out the next day they disabled my account and said it's in review well that was almost 2 months ago!! I been playing on this site for years and down alot so for them to do this is just sickening
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Loss:
$100000
Pros:
  • Shady shady shady
Cons:
  • Shady shady shady

Preferred solution: My cash out

User's recommendation: This site is shady

Loretta J Pnh

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Verified Reviewer

Feeling ripped off

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Ignition Casino - Feeling ripped off
Yes I was playing the new game charms treasure and I hit the feature as soon as I hit the feature or red flag comes up top says there was an error to reload the game and try again if it doesn't work contact support I've contacted support seven times and I have not gotten a reply you know when it seems to be able to fix this problem I can't get any help here
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Preferred solution: Deliver product or service ordered

User's recommendation: Stay far away

1 comment
Guest

Yes

Joette Szp
map-marker Fresno, California

Can't login

I tried my password too many times and now I.m locked out of my account I need someone to help me get back in to my account I have $100 to spend again1 I remember my password now but do I have to make a new account if not then can you resto the one that I have or reset it if possible
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User's recommendation: Keep playing

Misty W Tuz

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Verified Reviewer

I'm trying to do a player can't transfer and it keeps trying to send me a code to a phone number I no longer have deleted that number in my Google a few monts ago and it should have auto filleworking

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Since I am a member of this casino and this is my account I would like to get on to my information so could you please switch my phone number over to my account so I can get on to my account since it is my phone number and my account that's all I need to so change it over to 870-883-**** please. To me if I have the password and my username I should be able to get on to my account anyways without having to send you a code from a phone number that I don't even have anymore
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Preferred solution: Would like to do a player transfer by you sending me a code to my phone number 870-883-4814

Anonymous
map-marker Pachuca, Hidalgo

Stole my money and disabled my account

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Didnt send me my $900. Disabled my account while I I had a lot of chips in a tournament. Didnt respond to calls or emails.
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User's recommendation: Dog ***

Anonymous
map-marker San Diego, California

Unable to activate account and play poker

poker account can't activate mcgi65@***.com xxxxxbbbnnnnnmmmmm,mmmmmjjjjju u u u uu u u u u u u u u uu
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Deanthony G

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Verified Reviewer

Horrible been fighting with them for a month to get $24.00 back

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Horrible been fighting with them for a month to get $24.00 back that they rightfully took it's crazy to me they have no number you can call but says someone called me I have zero missed calls from them and emails saying they did this is a really bad business to play cards ar
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Loss:
$24

Preferred solution: Full refund

User's recommendation: Don't play

ABDIKADIR S

I get treated like animal disrespectful

My name is ABDIKADIR to I signed in my account I have in ignition casino online first time I deposited crypto count I was told Ill get some bonus I didnt get that so I chatted with unexpected so call customer unsupported he ask me questions after questions and he waste my time steady getting help he accused me of using someone else account I told him I give you my identity where should I send and if u cant help me let me take my money out and he said I closed your account until further notice you money is face till some one verification on you and he hung up last name Carlos he dont deserve to keep that job if I dont get my money tomorrow and full apology from him I will filed lawsuit discrimination and falsely accusations

My email they know I Wil not rest till I get justice

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Preferred solution: Full refund

User's recommendation: I don’t want to be customer place with that kind of guy

Kenneth W Ztf

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Verified Reviewer

Have unauthorized transactions

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Didn't approve these transactions please contact me 843925****to correct these issues I didn't approve
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Loss:
$100
Pros:
  • Dont know
Cons:
  • Dont care

Preferred solution: Full refund

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